Terms & Conditions
Terms of service for using Mercidia
Last updated: July 2026
Welcome to Mercidia. By accessing or using our platform, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
Acceptance of Terms
By creating an account and using Mercidia, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these terms, you must not use our services.
Service Description
Mercidia is a software-as-a-service (SaaS) platform that provides:
- •Marketing analytics and performance tracking across multiple platforms
- •Campaign automation and optimization tools
- •Budget management and allocation features
- •Integration with third-party advertising and analytics platforms
- •Reports, insights, and recommendations for marketing performance
We reserve the right to modify, suspend, or discontinue any aspect of the service at any time with or without notice.
User Accounts
Account Creation
You must provide accurate, current, and complete information during registration. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.
Eligibility
You must be at least 18 years old and have the legal capacity to enter into these Terms. By using our services, you represent and warrant that you meet these requirements.
Account Responsibility
- →You are responsible for all content and activity on your account
- →You must notify us immediately of any unauthorized access
- →You may not share your account or allow others to access it
- →We are not liable for losses arising from unauthorized account use
Acceptable Use
You agree to use Mercidia only for lawful purposes and in accordance with these Terms. You agree NOT to:
- ✗Violate any applicable laws, regulations, or third-party rights
- ✗Use the service for any fraudulent, abusive, or illegal activity
- ✗Attempt to gain unauthorized access to our systems or other users' accounts
- ✗Interfere with or disrupt the integrity or performance of our services
- ✗Reverse engineer, decompile, or disassemble any aspect of the platform
- ✗Use automated systems (bots, scrapers) without our written permission
- ✗Transmit viruses, malware, or any malicious code
- ✗Resell, sublicense, or redistribute our services without authorization
Violation of these terms may result in immediate account suspension or termination.
Intellectual Property
Our Property
The Mercidia platform, including all software, content, trademarks, logos, and documentation, is owned by NaNZeta LLC and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use our services for your internal business purposes.
Your Data
You retain ownership of all data you input into the platform, including business configurations, campaign data, and analytics. You grant us a license to use this data solely to provide and improve our services.
Feedback
If you provide feedback, suggestions, or ideas about our services, you grant us the right to use them without restriction or compensation.
Billing and Payment
Subscription Plans
Mercidia offers various subscription plans with different features and pricing. You agree to pay all fees associated with your chosen plan according to the billing schedule.
Payment Terms
- →Payments are processed automatically on your billing date
- →All fees are non-refundable unless stated otherwise
- →You must maintain valid payment information
- →Failed payments may result in service suspension
Price Changes
We reserve the right to change our pricing with 30 days' notice. Continued use after a price change constitutes acceptance of the new pricing.
Cancellation
You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period. No refunds are provided for partial months.
Disclaimers and Limitations of Liability
Service "As Is"
Mercidia is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We do not guarantee that the service will be uninterrupted, error-free, or secure.
No Marketing Guarantees
We provide tools and analytics, but we do not guarantee specific marketing results, ROI, ROAS, or business outcomes. Your success depends on many factors beyond our control.
Limitation of Liability
To the maximum extent permitted by law, NaNZeta LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our services.
Our total liability for any claim related to these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.
Third-Party Services
We integrate with third-party platforms (Google Ads, Meta Ads, Shopify, GA4). We are not responsible for the availability, accuracy, or functionality of these services. Any issues with third-party platforms should be directed to those providers.
Termination
By You
You may terminate your account at any time through the account settings. Upon termination, your access to the service will cease at the end of your current billing period.
By Us
We reserve the right to suspend or terminate your account at any time if:
- →You violate these Terms and Conditions
- →Your payment fails and is not resolved within 7 days
- →We suspect fraudulent or abusive behavior
- →We discontinue the service (with 30 days' notice)
Effect of Termination
Upon termination, your right to use the service immediately ceases. We will delete your data within 30 days, except where we must retain it for legal compliance. You remain liable for any fees accrued before termination.
Governing Law and Disputes
Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Dispute Resolution
Any disputes arising from these Terms or your use of Mercidia shall be resolved through binding arbitration in San Francisco, California, in accordance with the American Arbitration Association's rules.
Class Action Waiver
You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action, collective action, or representative action.
Changes to Terms
We may update these Terms and Conditions from time to time. We will notify you of material changes via email or in-app notification at least 30 days before they take effect. Your continued use of the service after changes become effective constitutes acceptance of the new terms.
If you do not agree to the updated terms, you must stop using our services and cancel your account.
Miscellaneous
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Mercidia regarding our services.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.
No Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
Assignment
You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms at any time without notice.
Contact Information
If you have questions about these Terms and Conditions, please contact us:
📧Email: legal@nanzeta.com